Terms & Privacy

Refund Policy

Children’s Cancer Research Fund (“CCRF”) considers all donations to be nonrefundable. However, we recognize that mistakes happen. CCRF will consider refund requests, only if submitted in writing and within the timelines listed below, for donations made using the www.childrenscancer.org website or any website owned by Children’s Cancer Research Fund.

Refund requests pertaining to unrestricted donations (“General contributions”) must be received within 60 (sixty) days of the original donation. In the event such a refund request is made regarding a donation from the previous year, the request must be made within either 60 (sixty) days of the original donation or by February 1st, whichever is sooner.

Refund requests pertaining to donations restricted to a particular fund must be received within 30 (thirty) days of the original donation. In the event such a refund request is made regarding a donation from the previous year, the request must be made within either 30 (thirty) days of the original donation or by February 1st, whichever is sooner.

To request a refund, email contact@childrenscancer.org or mail a letter to 1650 W 82nd St, Suite 400, Bloomington, MN 55431. You must provide the name of the donor, email and/or address, date and amount of donation, payment details such as last 4 digits of credit card, and reason for requesting a refund (e.g., duplicate, intended for another organization, etc.).

You can expect a confirmation notice within 2 (two) business days, which will ask for further details, if necessary. A written decision notice will be provided within 14 (fourteen) days stating CCRF’s decision and an expected disbursement date if a refund is granted.

Refunds are returned using the original method of payment. For example, if the donation was made by credit card, the refund will be credited to that same card. The donor is responsible for all tax considerations that may arise if the donation is refunded.

Privacy Policy

Children's Cancer Research Fund is a not-for-profit, section 501(c)(3) organization. We have created this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within our Web site and within our organization. The following discloses our information gathering and dissemination practices for all activities within Children's Cancer Research Fund, including the website located at the URL https://childrenscancer.org and other webpages controlled by us (collectively, the "Site").

In order to fully understand your rights we encourage you to read this Privacy Policy. Children's Cancer Research Fund reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our Site. Any such change will be effective immediately upon posting.

Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of;

  1. What personally identifiable information of yours is collected;
  2. Who collects such information;
  3. How such information is used;
  4. With whom your information may be shared;
  5. What choices you have regarding collection, use and distribution of your information;
  6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control and
  7. How you can correct any inaccuracies in your information.

Questions regarding this statement should be directed to Children's Cancer Research Fund by sending an email to contact@childrenscancer.org, or by calling us toll-free at 1-888-422-7348. Please reference this Privacy Policy when you contact us.

What Information We Collect and How We Use That Information:

When you make a donation in-person, through mail or phone, or attend an event benefiting Children's Cancer Research Fund, we collect your information, which may include name, mailing address, email address, telephone number, payment information, birthdate and gender.

Our web registration and donation forms require users to provide information that may include name, mailing address, email address, telephone number, payment information, birthdate, gender, format preference (HTML vs. Text), interests, and similar information.

We do not retain credit card account numbers, expiration dates, or security codes. During the donation process, that information is passed to our online credit card processing company before being deleted from our system.  Contributions may also be made by calling the toll-free number or by mailing a check to the address found in the Contact Us section below.

Disclosure and Choice:

We may on occasion share or sell only your name and mailing address information with other organizations (we do not share or sell email addresses, phone numbers, or any SMS information). We carefully screen these organizations and only permit use by those whose services may be of interest to our supporters. If you do not wish to have your information shared or sold, or if you would like to change the frequency or type of communications you receive from us, simply contact us by one of the following methods:

  • Call us at (952-893-9355 or 1-888-422-7348)
  • Send an email with your request to contact@childrenscancer.org
  • Write us with your requests at the address provided below

In the event that Children's Cancer Research Fund may wish to assign or transfer your personal information and its rights to a third party, you agree that Children's Cancer Research Fund may do so, on the condition that the third party agrees to abide by Children's Cancer Research Fund current policies. In the event you donate to support the participation of someone you know in an event or fundraising team benefitting Children's Cancer Research Fund, we may share your name, email address, and the amount and date you donated with the participant.

In certain extreme cases, we may share information with government agencies or other companies assisting us in fraud prevention or investigation or to comply with any legal obligations, or to protect our rights or those of other parties.

Access To The Personal Data We May Hold About You:

You can ask us for the specific data that we hold, by:

  • Calling this telephone number (952-893-9355 or toll-free, 1-888-422-7348)
  • Letter sent to address noted below in the contact us section, attention: Direct Mail Manager

As a non-profit organization operating in the United States, Children's Cancer Research Fund may not be subject to certain state or non-U.S. information privacy laws and regulations intended to protect consumer privacy. However, we will make reasonable efforts to upon your request (which you can per the noted methods above), provide you with a copy of the personal data that we keep about you, within a month (proof of your identity may be required). We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:

  • erased
  • rectified or amended
  • completed

We reserve the right to refuse to provide a copy of your personal data, but will give reasons for our refusal.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.

Upon your request and to the extent your request does not compromise our privacy or security policies, we will update and correct personal information you have provided to us. In addition, we will honor all requests to remove your name from our solicitation efforts by modifying our database to ensure that no further contact is made with you. Please allow 6-8 weeks for the changes to take effect due to the lead times required for mailing preparation. If you wish to update your information, you may do so by sending us an e-mail that identifies the information you with to have updated. If you wish to remove your name from our solicitation efforts, simply send us an email at contact@childrenscancer.org or call at (952) 893-9355 or toll free: 1-888-422-7348.

Internet Protocol Address:

We collect an IP address from all visitors to our Site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Site, analyze trends, track users' activity, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of “Cookies”:

Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can manually delete, block, or disable all cookies, within your browser privacy settings or options. Since each browser is a little different, look at your browser's Help menu to learn the correct way to modify your cookies. This may impact your user experience and parts of the Sites may not work for you; however, you will be able to submit information.

You cannot remove or block web beacons as they form part of the content of the web pages. These tools do not identify you personally and allow us to track and analyze aggregated usage data about our Site and its use. However, because they work in conjunction with cookies, turning off cookies will prevent web beacons from tracking your user activity on our Site.  The beacon can still account for an anonymous visit, but your unique information will not be recorded. The Site does not monitor for or behave differently if your computer transmits a “do not track” or similar beacon or message.

Security:

All information provided to Children's Cancer Research Fund is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our Site that is only accessible by certain qualified employees of Children's Cancer Research Fund. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Tell-A-Friend:

If a user elects to use our referral service for informing a friend about our Site, we ask them for the friend's name and email address. Children's Cancer Research Fund will automatically send the friend a one-time email inviting them to visit the Site. Children's Cancer Research Fund stores this information for the sole purpose of sending this one-time email.

Other Web Sites:

Our Site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which Children's Cancer Research Fund has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

A Note to Parents

The Site is not designed for or directed at children 13 years of age or younger. However, we believe that kids can make a difference, and we may collect and maintain information about users under this age if such individuals register for one of our events or start a fundraising team, and we ask such users to do so only with parent or guardian consent. We will not require such users to disclose more information than is reasonably necessary to participate in the fundraising activity. Parents can agree to the collection and use of their child's information, and we will not share that child's information with third parties unless that information is necessary to support the fundraising activity. We allow users of any age to make their name and fundraising information publicly available through the Site in connection with fundraising events. Parents may request to review, have deleted, or refuse the further use or collection of any information collected from their children using the contact information below.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact:
Children's Cancer Research Fund
1650 W 82nd St., Suite 400
Minneapolis, MN 55431

You can also send an email to: contact@childrenscancer.org or call us toll-free at 1-888-422-7348.

If you have made a donation to Children's Cancer Research Fund and feel you are due a refund, please refer to our Refund Policy.

Terms of Use

Children’s Cancer Research Fund (“CCRF,” “we,” “our,” “us”) is a not-for-profit, section 501(c)(3) organization. The websites at https://childrenscancer.org and other webpages controlled by us (the “Site(s)”) are subject to these terms and conditions (“Terms”). These Terms describe the rules for using the Sites, including all subsidiary webpages, and are legally binding between you, the person using the Sites, and us.

By accessing and using the Site, you agree to be bound by the Terms applicable to the Site and our Privacy Policy. We may update these Terms at any time, and such updated versions will be posted on the Site. By continuing to use the Site after the Terms are updated, you consent to any such updated version of the Terms. If you do not want to agree to these Terms or any updates, you must not access or use the Sites. You are encouraged to check this page frequently so you are aware of any changes, as they are binding on you. These terms govern all purchases or donations made through the Sites.

We reserve the right to withdraw or amend the Sites, and any service or material we provide on the Sites, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Sites are unavailable to you at any time.

Information Accuracy

We may update the content of the Sites, and will make reasonable efforts to ensure that the information presented is accurate. However, the content is not necessarily complete or up-to-date. Any of the Sites’ content may be out of date at any given time, and we are under no obligation to update such material. To report any website inaccuracies, request answers to questions about our policies or about the information on the Sites, email us at contact@childrenscancer.org.

Registration

To access the Sites or some of the resources they offer, you may be asked to provide certain registration details or other information. It is a condition of your use of the Sites that all the information you provide on the Sites is correct, current and complete. You consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You should particularly cautious when accessing your account from a public or shared computer so that others are not able to view or record your personal information. We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

Acceptable Use

You may use the Sites only for lawful purposes and in accordance with these Terms. You may not engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Sites, or which, as determined by us, may harm us or other users of the Sites or expose them to liability. You agree not to use the Sites or any content for any illegal or improper purpose. Without limiting the generality of the foregoing, you agree not to introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Sites, the server(s) on which the Sites are stored, or any server, computer or database connected to the Sites; attack the Sites via a denial-of-service attack or a distributed denial-of-service attack; or otherwise attempt to interfere with the proper working of the Sites.

Intellectual Property Rights

The Sites and the entire contents, features and functionality, including but not limited to all information, text, displays, images, video and audio, and the design, selection and arrangement thereof is the exclusive property of CCRF, or, if applicable, our licensors or other providers of such material, and is protected by U.S. and international copyright laws. We reserve all rights not expressly granted herein. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.

The Children’s Cancer Research Fund name and logo, and all related names, logos, product and service names, designs and slogans are trademarks of CCRF or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs and slogans on the Site are the trademarks of their respective owners.

Links from the Sites

If the Sites contains links to other websites and resources provided by third parties, these links are provided for your convenience only and do not imply any endorsement of the material on those websites by CCRF. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party sites linked from our Sites, you do so entirely at your own risk and subject to the terms and conditions of use for such sites.

Geographic Restrictions

The owner of the Sites is based in the state of Minnesota in the United States. We provide the Sites for use only by persons located in the United States. We make no claims that the Sites or any content is accessible or appropriate outside of the United States.

Disclaimer of Warranties

THE SITES DO NOT PROVIDE MEDICAL ADVICE. The information, including but not limited to, text, graphics, images and other material contained on the Sites are for informational purposes only. No material on the Site is intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment, and never disregard professional medical advice or delay in seeking it because of something you have read on the Sites.

EXCEPT AS EXPLICITLY PROVIDED FOR IN THESE TERMS, THE SITES AND ALL CONTENT AND ANY PRODUCTS OR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CCRF AND ANY THIRD-PARTY PROVIDERS OF CONTENT MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE OWNERSHIP, ACCURACY, OR ADEQUACY OF THE SITES, CONTENT OR ANY PRODUCTS OR SERVICES OFFERED THROUGH THE SITES. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification and Limitation of Liability

CCRF shall not be liable for any damages or injury caused by or any failure of performance, error, omission, interruption, defect, delay in operation or transmission, information theft, computer virus, line failure or any cause beyond our reasonable control. You agree to defend, indemnify, and hold harmless CCRF and its subsidiaries, affiliates, officers, directors, employees and agents as well as any third party providers of Site-related services or content (“Site-Related Parties”) from any claim, demand, or damage, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms or your use or misuse of the content or Sites.

SUBJECT TO APPLICABLE LAW, YOU AGREE THAT NONE OF THE SITE-RELATED PARTIES SHALL BE LIABLE FOR ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THE SITES, CONTENT OR PRODUCTS OR SERVICES OFFERED ON THE SITES. THIS PROTECTION COVERS CLAIMS BASED ON ANY LEGAL THEORY. THE TOTAL CUMULATIVE LIABILITY OF THE SITE-RELATED-PARTIES, IF ANY, FOR LOSSES OR DAMAGES SHALL BE LIMITED TO THE AMOUNT OF YOUR ACTUAL DAMAGES, NOT TO EXCEED THE GREATER OF AMOUNTS PAID TO US BY YOU OR $1.00.

IN NO EVENT SHALL THE SITE-RELATED PARTIES BE LIABLE TO YOU FOR ANY LOSSES OR DAMAGES OTHER THAN THE AMOUNT DESCRIBED ABOVE. ALL OTHER DAMAGES, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE, RESULTING FROM ANY USE OF THE SITES OR CONTENT ARE EXCLUDED EVEN IF THE SITE-RELATED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT YOU USE THE SITES AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH THE SITES OR THE CONTENT OR ANY SERVICES OFFERED THROUGH THE SITES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES AND/OR ANY SERVICES OFFERED THROUGH THE SITES.

Governing law; Jurisdiction

These Terms are governed by the laws of the State of Minnesota without reference to the principles of conflicts of laws thereof. You agree that the only proper jurisdiction and venue for any dispute with CCRF relating to your use of the Sites is in the state and federal courts in Hennepin County, Minnesota, U.S.A. You further agree and consent to the exercise of personal jurisdiction in these courts in connection with any dispute involving CCRF or its employees, officers, directors, agents and providers.

Miscellaneous

Before seeking legal recourse for any harm you believe you have suffered arising from or related to your use of the Sites, you agree to inform us in writing and to give us 30 days to cure the harm before initiating any action.  No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of CCRF to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. These Terms, including our Privacy Policy, constitute the sole and entire agreement between you and CCRF with respect to the Sites and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Sites. If any provision of these Terms is determined to be invalid under any applicable statute or rule of law, such provision is to that extent to be deemed omitted, and the balance of the Terms shall remain enforceable.

Contact Us

If you have any questions about these Terms or the operation of the Sites, you may contact us at contact@childrenscancer.org.

Last Modified: April 14, 2021.